Western Business Systems Limited, Blackpool Airport, Blackpool, Lancashire, FY4 2QX
Tel: 01253 298111 FAX: 01253 298222 Email: sales@western-computers.co.uk

Job Vacancies


IT Technician & Installation Engineer

Our Technicians Department is responsible for supporting and maintaining IT systems in schools located in the Lancashire area. The post holder will be responsible for supporting and maintaining  Microsoft Server and Desktop operating systems, plus general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities. As part of the job you may also be asked to assist in any network of AV installations.

The position will involve the following areas of responsibility:

  • Escalate IT issues to the IT Manager where necessary
  • Diagnose and resolve technical issues
  • Undertake small to medium-sized IT projects as instructed by the Management
  • Provide desktop and server support
  • Support and maintain MS Server/Desktops
  • Setting up and configure new laptops and desktops
  • Install authorized software to laptops and desktops
  • Ensure security and upgrades are applied and kept up to date on desktops and laptops
  • Antivirus installation to all desktops and laptops
  • Fault-finding to laptops and desktops
  • Reporting faults and maintaining logs on servers, desktops, and laptops
  • Complete internal user moves including phones
  • Patching of network
  • Maintaining of Cat5e networks were necessary
  • Setting up and configuring new core servers
  • Installing authorized software to core servers
  • Ensuring patches and upgrades are applied to core servers
  • Fault-finding to core servers
  • Advising on purchase of IT hardware/software
  • Ensuring all software purchased licensing is recorded and maintained
  • AV & interactive whiteboard support
  • Setting up new users and disabling expired accounts
  • Providing support for MAC and PC

Other related responsibilities:

  • Perform miscellaneous job-related duties as assigned by the Management
  • Work extra hours to meet deadlines, as required and where reasonable
  • Provide assistance and support to colleagues in IT/AV-related matters
  • Ensure that a high level of customer service and support is provided to all customers at all times
  • Additional responsibilities as requested by the Management

Requirements:

  • We would prefer the candidate to have had some work experience looking after IT & AV systems/ solution in the educational sector.
  • Customer service oriented
  • Ability to install, configure, troubleshoot, and repair computer hardware and software issues
  • Knowledge in Microsoft, & Preferably MAC, operating systems and applications
  • Knowledge in Networking Systems (LAN/WLAN) based on PC/MAC and/or servers
  • Willingly adhere to company protocol as laid out in the Company Handbook

If you are interested in the above position then please send your CV to the email address below or you can write to our business address.

Email: jobs@western-computers.co.uk

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Western Business Systems Limited
Blackpool Airport
Blackpool
Lancashire
FY4 2QX
Tel 01253 298111
Fax 01253 298222

Opening Hours
Monday - Friday
9:00 AM - 5:00 PM (GMT)