fbpx

Testimonials

    Quote

    "We have recently joined the Western family and I have nothing but positive things to say about the company. Their communication is always incredibly prompt, and they are always helpful. Our technician is fabulous. Nothing is too much to ask and he goes above and beyond. A great service provided."

    St Paul’s Primary School

    Pagan Cavaney, KS1 Leader

    Quote

    "I would like to give special recognition to the Western team for all the planning, guidance, and hard work produced within our School. Always excellent service, quick response, efficient troubleshooting and resolution with a full explanation of the problem. Even though we don't fully understand IT, we are always given accounts of what's going on behind the scenes! I would fully recommend this company and would like to thank you for making sure all our technical needs are always taken care of!"

    Ingol Community Primary School

    Rebecca Redman, Bursar

    Quote

    "As a school, the smooth operation of our computer systems is pivotal to our effectiveness in functioning and educating our children. We have been in partnership with Western for numerous years, and two years ago, we encountered substantial difficulties in having our school's specific needs met. However, you dedicated your time to attentively listen to our concerns and ensured that we have since received comprehensive support. Fast forward two years, and our staff now possess a significantly higher level of confidence in our IT systems. Ryan, Michael, and Jason, in particular, have been instrumental in assisting us with formulating a comprehensive long-term plan to upgrade our hardware. Whenever issues arise, they are prompt and efficient in resolving matters to a high standard. Moreover, Julie and Colette consistently offer us extensive support, exceeding our expectations. We are truly grateful to the company for attentively listening to our requests and taking prompt action. The commitment and professionalism demonstrated by your staff are commendable, and they deserve recognition for being exemplary representatives of Western. We now consider ourselves immensely fortunate to have the opportunity to partner with such an outstanding and highly professional company. Thank you."

    Brindle St James’ Church of England Primary School

    Tracy Austin, Headteacher

    Quote

    "We have always been delighted with the service from Western Business Systems. Ordering resources at a competitive rate has been so beneficial, especially with advice always given freely. This academic year we have also used the Technical Support which has been superb. Technical support is available off-site too, which is an added bonus. We look forward to continuing with this exceptional support."

    Dalton St Michael’s C.E. Primary School

    Adele Robinson, Headteacher

    Quote

    "Here at Clayton Brook Primary School we have been working with Western for a number of years now and it's been a very pleasant experience.  The staff are very helpful and knowledgeable with enquires for equipment, obtaining the best possible prices, and even going that bit further to source bits of replacement parts for equipment that is several year's old, and sometimes coming up good with the goods!  Their on-site technicians are super knowledgeable and eager to help with any problems arising with equipment.  The new on-line ticket system is very user friendly with regular updates as the work progresses. We would certainly recommend Western Business Systems to anyone looking for either equipment purchases and/or an SLA for technical support."

    Clayton Brook Primary School

    Sheila Martin, School Business Manager

    Quote

    "Having worked with Western for a number of years, I can confidently say they are amazing! We are supported with our day to day issues speedily. Ryan and Jason are patient, understanding, and get back to us quickly with solutions. Importantly though, they make recommendations to ensure our systems are up-to-date in a rapidly changing world. Nothing is too much for them. I can highly recommend!"

    St Bernadette’s Catholic Primary School

    Clare Round, SENDCo

    Quote

    "I have worked with Western across three schools over the last 20 years and their service has always been second to none. From the technicians out in the field to the staff in the office, they have always provided excellent advice and support."

    Kennington Primary School

    Mr S Pritchard, Head Teacher

    Quote

    "I would like to take this opportunity to thank our long serving technicians from Western. Over the past five years I have been the Computing Lead here at St. Peter’s and since the day I arrived, the Western technicians have gone above and beyond their role. With the upmost efficiency, they have solved any and all issues I have thrown their way. Whilst being somewhat tech savvy, they have endeavored to keep me informed with any and all jobs in a way that is friendly and educational. True professionals. I am also aware that the technicians take their work home with them, if they haven’t been able to complete it in our given window, to ensure the children at St. Peter’s do not go without and that as a school we are truly thankful for. As you are going through some exciting changes, I thought it was only right to comment on the years of outstanding service we have had from our technicians."

    St Peter’s Catholic Primary School

    Mr Christopher Kidd, Computing Coordinator